Glossary
The Business Metrics Glossary
Clear definitions for the numbers that run businesses.
A
Activation RateAd FatigueAd Impression ShareAd RankAd Relevance ScoreAgent Task Completion RateAI Adoption RateAI AgentAI-Generated Content RatioAnchor Text DiversityAnnual Contract Value (ACV)Answer Engine VisibilityAPI UptimeARPA (Average Revenue Per Account)ARPU (Average Revenue Per User)ARR (Annual Recurring Revenue)Assisted ConversionsAttribution WindowAuction Win RateAutomation RateAverage Order Value (AOV)Average Revenue Per Customer (ARPC)Average Selling Price (ASP)
B
C
CAC Payback PeriodCampaign ROICart Abandonment RateCash Conversion CycleChurn RateCitation AccuracyClick DepthClick Fraud RateClick-Through Rate (CTR)Cohort Retention RateCohort SizeCommitted Monthly Recurring Revenue (CMRR)Confidence ScoreContent Decay RateContent Engagement RateContext WindowContribution MarginConversion LagConversion Path LengthConversion RateCore Web Vitals ScoreCost of Goods Sold (COGS)Cost Per Acquisition (CPA)Cost Per Click (CPC)Cost Per InferenceCost Per Lead (CPL)Cost Per Mille (CPM)Cost Per ResultCrawl BudgetCrawl Error RateCross-Sell RateCustomer Acquisition Cost (CAC)Customer Acquisition RateCustomer Effort Score (CES)Customer Health ScoreCustomer Lifetime Value (LTV)Customer Retention RateCustomer Satisfaction Score (CSAT)
D
Dashboard Adoption RateData Accuracy RateData CompletenessData Duplication RateData Enrichment RateData FreshnessData Governance ScoreData Ingestion RateData LatencyData Lineage CoverageDAU/MAU RatioDaypartingDays Sales of Inventory (DSI)Deduplication RateDeferred RevenueDemand Generation RateDemand-Side Platform (DSP) Spend ShareDomain AuthorityDomain RatingDwell Time
E
F
G
I
L
M
Magic NumberMarketing Attribution ModelMarketing Contribution to PipelineMarketing Efficiency Ratio (MER)Marketing Mix Modeling (MMM)Marketing Qualified Account (MQA)Marketing Qualified Lead (MQL)Match RateMicro-Conversion RateModel DriftModel UptimeMonthly Active Users (MAU)MRR (Monthly Recurring Revenue)Multi-Agent OrchestrationMulti-Touch Attribution
N
P
R
S
Sales and Marketing Alignment RateSales Cycle LengthSales Qualified Lead (SQL)Schema Drift RateScroll DepthSearch VolumeSeat Utilization RateSegment Overlap RateSell-Through RateSemantic SearchSERP Feature OwnershipSERP VolatilitySession DurationShare of VoiceSite Health ScoreSpend PacingStickiness RatioStockout RateStructured Data CoverageSubscription ChurnSync Success RateSystem Prompt
T