Customers

Stockout Rate Calculator

Stockout Rate measures what portion of a catalog's SKUs are unavailable to sell right now, lost revenue that's often invisible until someone goes looking for it.

Stockout Rate

8.0%

What This Means

Every out-of-stock SKU is actively losing potential sales, often invisible until someone goes looking for it.

Want the full picture, not just this one number?

The Formula

Stockout Rate = (SKUs Out of Stock / Total SKUs) × 100

Why It Matters

Every SKU that's out of stock is actively losing potential sales, often to a competitor, but it rarely shows up as a clear line item the way a slow-moving product does. Tracking stockout rate alongside sell-through rate helps distinguish a genuine demand-planning problem from healthy fast-selling inventory.

Example

A catalog has 40 SKUs out of stock out of 500 total SKUs. Stockout Rate is (40 divided by 500) times 100, which equals 8%.

Frequently Asked Questions

  • Many retailers aim to keep it under 5%, though the acceptable level depends on lead times and how quickly a category can be restocked without losing the sale entirely.

  • Sell-through rate measures how much of what you received has sold, useful even while stock remains. Stockout rate measures how much of your catalog has run out entirely, a stricter and more urgent signal.